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	Types of Auto Dialer

An auto dialer is an electronic instrument that automatically calls different telephone numbers to pass information between any 2 points in the telephone, mobile and Pager networks. After the call has been set up via the telephone exchange, the auto dialer will either send verbal messages or digital data like SMS to the called person. You can convert a normal PC, desktop or laptop into an auto dialer.

If a telemarketer calls the customer, it can be a time-consuming process. The customer may not be able to devote a lot of time to the telemarketer. However, this problem can be overcome by the use of auto dialer technology. It is a great asset to the whole telemarketing industry who can now make more telecalls without having to hire extra manpower. The business can broadcast phone messages to all their customers by auto dialer without using the services of call center agents. Auto dialer service starts calling the numbers from the predefined list of phone numbers.

You can dial consecutive or random telephone numbers by using the auto dialer. This device comes in various types. Some of the common types are:

Smart Auto dialer: Smart Auto dialer is an auto dialer that can personalize messages and gather touch tone or speech feed backs. It consists of a speech engine that changes text to speech and understands speech over the phone. For customization or personalization, the dialer has message template containing variables, and the actual values are fed later on.

Preview Dialer: Preview dialer lets your phone agent see the phone information before dialing the number. It is an application meant for outbound "preview" or "progressive" dialing via the agent desktop. You get to see all the information about the call and the reason for calling before making the call.

Power dialer: The power dialer is highly efficient, reliable, and scalable multi-line outbound dialing. This is ideal when you want to make a huge amount of calls like an application to handle the status of a large network where you have to call up a lot of technicians throughout the country or a massive-scale voice mail delivery system for direct delivery of message to many people.

Progressive dialer: Progressive dialer saves time and energy in dialing each number physically. It comes with a real time monitor. You get the call information simultaneously while dialing the number.

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